Most people are intelligent and behave rationally from their own perspective. Human behavior can be understood as a multiple step process of conscious thought preceding the action itself. It goes something like this; first I observe, then I select bits of data from what I see, then I add meaning, I draw conclusions and form opinions before I finally act. When you think of behavior this way you can readily see how easily we can misunderstand and misinterpret each other.
Tuesday, June 10, 2008
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About the Author
Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.
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Bottleneck Blog by Urban Gavelin © 2007-2011
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