Friday, December 4, 2009

Attracting And Maintaining Customers

The purpose of a company is to attract and keep customers. Your job in sales is to upgrade the quality and sophistication of your sales process and your approaches to create customers in sufficient quantity. To maintain the customer over time you can't be self centred. You must focus on the needs of other person. Remember the saying: "If you want a friend get a dog. If you want a customer solve his problems."

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About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

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