Thursday, July 16, 2009

Question Instead Of Statement

How we respond to events and other people is an indication of how mature we are. Instead of reacting instinctively with a knee-jerk response to everything that happens, maintain a positive frame of mind by formulating your response as a question rather than as a statement. For example if you are dissatisfied with someone's actions; ask what they did, then if it was the best they could have done and what could have been done differently. Then encourage them to do better next time.

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About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

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