Adapt your communication to the person you are talking to. This is particularly important when you want to influence the other individual. In sales, for example, studies show that you can as much as double your closing rate, just by adapting to the style of the person you are talking to. People that are good with interpersonal relationship skills do this all the time intuitively. You can do it on purpose, once you learn how to do it.
Sunday, June 21, 2009
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About the Author
Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.
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Bottleneck Blog by Urban Gavelin © 2007-2011
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