Thursday, November 20, 2008

Recognition Leads To Repetition

Reinforce the behaviors you like to see more often in your team members. Oftentimes and instinctively we do the opposite both as managers and as parents. We nag about what we don't want them to do instead of encouraging the behaviors we want. Focus on catching your people doing right. Bragg on them publicly! There is a saying that goes; "if they overhear you telling someone else, they will remember it forever." Recognition leads to repetition. You can deal with criticism later.

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About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

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