Have you ever noticed it is easier to change yourself than to change everyone else? What do we learn from this? In relationships and communication work on yourself first. People behave rationally from their own point of view. Don't ask what they can do for you, ask what you can do for them. Try to understand before you try to make yourself understood. Adapt to their style of communication. Probe for greater clarity and understanding. You change first!
Tuesday, November 18, 2008
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About the Author
Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.
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Bottleneck Blog by Urban Gavelin © 2007-2011
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