We must assume that most people act rationally. Whatever they do, however inappropriate in your eyes, they have a positive intention in mind, they want to accomplish something specific. This is an interesting understanding of human nature. When you don't understand other people's actions, remember that every action usually has a positive intention.
Friday, May 23, 2008
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About the Author
Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.
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Bottleneck Blog by Urban Gavelin © 2007-2011
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