Saturday, December 22, 2007

Your Non-Verbal Communication

In any conversation your tone of voice accounts for 38% of what you say and your body language for 55%. Your words only account for the remaining 7% of the message. People believe the most dominant impression. To be influential it is important to synchronize the messages. Learn to speak non-verbal!

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About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

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Bottleneck Blog by Urban Gavelin © 2007-2011