Wednesday, August 5, 2009

Hear All Sides, Get The Facts

A way to solve problems; resolve conflict; and bring closure to your worst mistakes and failures: hear all sides; get the true facts; let the chips fall where they may. Get everyone's version of the story. Listen a lot and don't jump to conclusions too quickly. Don't stop until you have a clear picture of what really happened. Let the appropriate people be held accountable for what happened, especially if you are one of those people! It is helpful and inspiring to a team when a leader is willing to admit their own mistakes. Be one of those leaders.

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About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

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Bottleneck Blog by Urban Gavelin © 2007-2011