Friday, July 31, 2009

Getting Others To Talk

The two most important interpersonal relationship skills you can develop are: questioning and listening skills. Both when it comes to selling as well as getting along with people this is the key. You want to get the other party to talk. As long as they are talking, you are winning. People usually enjoy talking about themselves and their needs. Ask questions and listen for their answers. They will enjoy it and you will be learning.

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About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

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