We say that knowledge is power - and it is. However, when you ask questions the answer, in addition to providing you with knowledge, provides the other party with new levels of insights. And that's a powerful way to influence! It is better to ask the question than to have the information. For example, when you ask your customer about their needs, they find out about them first (and then you do, too!).
Wednesday, June 10, 2009
Subscribe to: Post Comments (Atom)
About the Author
Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.
Subscribe Now: Feed Icon Subscribe in a reader or follow on Twitter
Bottleneck Blog by Urban Gavelin © 2007-2011
Post a Comment