Attitude In Communication

Effective communication is extremely important in the world of business as well as at home. When analyzed experts say 30% comes from your ability to listen, 20% from your ability to respond and 50% from a positive attitude. As you can see, listening and communication skills are vital but as much as half of effective communication or great customer service comes from attitude. Yet they teach it in very few schools. Make sure attitude development is part of your own curriculum.