Tuesday, January 13, 2009

Listening Builds Trust

The longer you listen to someone speak the more they will trust you, feel obligated to you and be prepared to do business with you. Silence is golden, says the world's greatest salesman Joe Girard, famous from the Guinness Book of World Records. People can tell if you are not listening to them. Girard says; "The mouth should only be used for eating so keep your mouth shut." Learning to become a better listener can pay off tremendously.

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About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

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