Friday, November 28, 2008

Responses To Conflict

People respond to conflicts differently. How we respond can depend on circumstances, the opponents and the relationships involved. In the context of a negotiation there are five distinct styles you can play; you can respond competitively and become aggressive, be accommodating to wants and needs of other party, compromise to maintain relationships, avoid the conflict and walk away or be collaborative and seek to find a mutually beneficial win-win agreement. How do you usually play?

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About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

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