Monologue Or Dialogue?

Much communication is done in monologue style with little room for dialogue. For example, people tend to express themselves as definitive where opinions are stated as facts. Variants are the exaggerated, with categorical statements such as "John is always late" and the forcing and commanding; "you must/should." Instead I suggest you use personal I-statements; "In my opinion/I feel/John is often late/Next time it would..." This way you become more personable and invite others into dialogue.