Monday, November 24, 2008

Monologue Or Dialogue?

Much communication is done in monologue style with little room for dialogue. For example, people tend to express themselves as definitive where opinions are stated as facts. Variants are the exaggerated, with categorical statements such as "John is always late" and the forcing and commanding; "you must/should." Instead I suggest you use personal I-statements; "In my opinion/I feel/John is often late/Next time it would..." This way you become more personable and invite others into dialogue.

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About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

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