Power of Expectation

The Rosenthal effect (expectation influences the result) is apparent in persuasion and sales situations and not only in teacher-student relationships. Somehow the outcome you expect from an encounter transfers into the dialogue and the relationship. This seems to happen mysteriously but when we consider the fact that 93% of our communication is based on non-verbal clues, such as tone of voice and body language it is not difficult to understand. Develop your confidence and expectation levels and you will see a tremendous difference.