Sometimes when you ask an open ended question you still only get a short reply. No problem! Here are a few tips how you can get more information. Just be silent and let the silence draw out the other person. You can say "And...?" or "Therefore...?" in an inquiring tone of voice. Finally you can ask follow up questions to get the other person to speak more. Say something along the lines of; "What does that mean for you?" or "And how is that better?"
Monday, October 27, 2008
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About the Author
Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.
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Bottleneck Blog by Urban Gavelin © 2007-2011
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