Wednesday, July 9, 2008

Closed Loop Communication

Make it a habit to close the loop in any communication you are involved in. Always acknowledge you received, understood, read or acted upon what was said. This is particularly important when you are dealing with asynchronous communication such as e-mail or voice tagging on the mobile phone. In the military they understood the value of closed loop communication; "over and out".

No comments:

About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

Subscribe Now: Feed Icon Subscribe in a reader  or follow on Twitter

Bottleneck Blog by Urban Gavelin © 2007-2011