Build Trust With Others

The quality of trust is a combination of credibility and reliability coupled with a focus on the other party. Credibility is about how and what you say, and how believable it is to others. Reliability, on the other hand, is about your actions, and how dependable you appear to be. Being congruent, with little dissonance between words (credibility) and actions (reliability), is the key booster of trust together with attention to the well being of others.