Wednesday, April 23, 2008

Kaizen; Continuous Improvement

Edwards Deming, the American statistician who championed the Total Quality Management movement (TQM) in Japan aimed to constantly and always improve the system of production and service, to improve quality and productivity, and thus constantly decrease cost. To create this Kaizen; continuous improvement, you need to standardize to something you can measure in order to secure and increase levels of quality and productivity over time.
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About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

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