The best way to get people to think is to ask them questions. One of the best questioning words to use to overcome an objection in selling or to ask at any other time; is "Why?" There is something happening to the human brain when we get posed with such a question. Just ask and shut up and wait for the answer. Don't be afraid to ask more often: "Why do you say that?"
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About the Author
Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.
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Bottleneck Blog by Urban Gavelin © 2007-2011
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