Many times when people say no at first it is not a complete rejection of your proposition. They may want to test your conviction and persistence or just use their "no" reflex for convenience or protection. When interviewed 83% of customers saying "no", admit that they could have been convinced to say yes if asked again. The problem is sales people only repeatedly ask for the order again 7% of the time. Don't give up! If you don't take no for an answer, you will eventually pass the persistence test.
Thursday, May 28, 2009
Subscribe to:
Post Comments (Atom)
About the Author
Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.
Subscribe Now: Feed Icon Subscribe in a reader or
follow on Twitter
Bottleneck Blog by Urban Gavelin © 2007-2011
No comments:
Post a Comment