In a general atmosphere where learning is the name we give our mistakes it is easier to take criticism without being defensive about it. Always criticize in private and never in front of others, criticize the action not the person, be specific and avoid sweeping generalizations. Provide suggestions on how they can improve and invite the other person to join you in thinking of ways to do it. Be assertive in your criticism in an honest straightforward way, be personal about it and don't bring in other people's opinions into the discussion.
Sunday, August 10, 2008
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About the Author
Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.
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Bottleneck Blog by Urban Gavelin © 2007-2011
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