When someone gives you advice and say something you already know, don't say; "I knew that already", just say "Thank you!" Emotional intelligence and social skills are not about showing off your knowledge but to show off your gratitude, how much you appreciate the other person and your mutual relationship. Be thankful for their good intention to teach you something useful and valuable. Bite your tongue and just say thank you.
Sunday, July 27, 2008
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About the Author
Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.
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Bottleneck Blog by Urban Gavelin © 2007-2011
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