Tuesday, February 19, 2008

Inspect What You Expect

It is important to set clear expectations and follow up those expectations during implementation and soon after a project is completed. This often is overlooked. There is a saying that; what gets measured gets done. Set crisp expectations and follow up. Inspect what you expect. Praise your people when the results are good and learn together when results are less than perfect.

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About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

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