Friday, January 11, 2008

The Emotional Bank Account

You have to deposit trust before you can expect to make any substantial withdrawals with most people. I learned this many years ago with one of my employees. This person was very reluctant at first but became my best team member contributing hugely to the result in the end. In all relationships be a net giver and deposit something in their emotional bank account. That way you earn the right to make withdrawals when needed.

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About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

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