The trick of being a good listener is not to sit silent, hold eye contact, nod and grunt the odd "yes" etc. The trick of being a good listener is to remember what was being said next time you meet that person again. Ask questions that show you remember the topics you discussed. The key to attentive listening then is to actively engage the memory functions of your brain.
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About the Author
Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.
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Bottleneck Blog by Urban Gavelin © 2007-2011
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