Disagree Agreeably

Don't take the opposing view and never start a sentence with the word "no"! Never write or say things colleagues or customers can easily oppose. If you need to disagree, disagree in an agreeable way. Say "I see it differently" instead of saying "you are wrong". This positive approach is also an excellent way to approach objections. "I understand how you feel, many others felt the same way at first, then they found that..."