Friday, November 14, 2008

Avoid The Blame Game

It is easy to focus on whose fault it is, instead of on solutions, when something goes wrong. It is much more constructive to look ahead and take away the heat from bad news by focusing on future action instead of past blame. Questions to ask include: What can be done now to solve the problem? Who is the best person to solve it? What can we do to prevent this problem from happening again? Focus on action and avoid blame!

No comments:

About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

Subscribe Now: Feed Icon Subscribe in a reader  or follow on Twitter

Bottleneck Blog by Urban Gavelin © 2007-2011