Monday, November 26, 2007

Put On A Smile

Smile, even if you may not feel like it. Soon enough you will. Action seems to follow feeling, but in reality action and feeling go together; and by regulating the action, which is more under direct control of the will, we can indirectly regulate the feeling, which is not. A happy smile goes a long way, and can even be "heard" over the telephone too.

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About the Author

Urban Gavelin a native Swede with more than twenty five years of business experience. He has held positions as director of sales- marketing- and business development on Nordic, European and World Wide levels. Urban has lived and worked in Stockholm, London and New York, now works primarily with leadership development and sales training and is a credentialed coach. He has studied Executive Management at Lausanne Business School and Stockholm School of Economics.

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Bottleneck Blog by Urban Gavelin © 2007-2011